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OPERATIONS AND SUPPLY CHAIN MANAGEMENT 16ED

Richard B. Chase y F. Robert Jacobs

Editorial: McGraw-Hill Higher Education

Edition: 16

publication date: 2020

ISBN: 9781260575941

ISBN ebook: 9781260579437

pages: 753

Grade: Universitario

Area: Arquitectura e Ingeniería

Section: Organización, Dirección y Gestión de proyectos

Language: Inglés

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Section One. Strategy, Products, and Capacity
1. Introduction
2. Strategy
3. Design of Products and Services
4. Projects
5. Strategic Capacity Management
5S. Investment Analysis
6. Learning Curves
Section Two. Manufacturing and Service Processes
7. Manufacturing Processes
7S. Manufacturing Technology
8. Facility Layout
9. Service Processes
9S. Health Care
10. Waiting Line Analysis and Simulation
11. Process Design and Analysis
11S. Operations Consulting
12. Six Sigma Quality
13. Statistical Quality Control
Section Three. Supply Chain Processes
14. Lean Supply Chains
15. Logistics, Distribution, and Transportation
16. Global Sourcing and Procurement
Section Four. Supply and Demand Planning and Control
17. The Internet of Things and ERP
18. Forecasting
19. Sales and Operations Planning
19S. Linear Programming Using the Excel Solver
20. Inventory Management
21. Material Requirements Planning
22. Workcenter Scheduling
22S. Theory of Constraints
Appendices

*The digital edition does not include access codes to additional material or programs mentioned in the book.

Operations and Supply Chain Management, 16e is a comprehensive breadth of Operations Management and Supply Chain, with a moderate emphasis on quantitative coverage. It covers relevant and current Operations Management issues with a focus on economic and global economy, analytics content that ties decisions to relevant data using math models, and appropriate strategies to solve real world problems. This sixteenth edition demonstrates what companies are doing to create a competitive advantage in the marketplace and also provides students with a set of more applicable skills and tools. Hot topics in business today that relate to operations and supply chain management are reducing the cost of supply chain processes, integration and collaboration with customers and suppliers, sustainability, and minimizing the long-term cost of products and processes. These hot topics are studied in the book to clarify the "big picture" -- What these topics are and why they are important to business today.

Richard B. Chase
University of Southern California

F. Robert Jacobs
Indiana University

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