Walkthrough Preface of 10e
Part 1. Introduction
1. The Exceptional Manager: What You Do, How You Do It
2. Management Theory: Essential Background for the Successful Manager
Part 2. The Environment of Management
3. The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing
4. Global Management: Managing across Borders
Part 3. Planning
5. Planning: The Foundation of Successful Management
6. Strategic Management: How Exceptional Managers Realize a Grand Design
7. Individual and Group Decision Making: How Managers Make Things Happen
Part 4. Organizing
8. Organizational Culture and Structure: Drivers of Strategic Implementation
9. Human Resource Management: Getting the Right People for Managerial Success
10. Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager
Part 5. Leading
11. Managing Individual Differences and Behavior: Supervising People as People
12. Motivating Employees: Achieving Superior Performance in the Workplace
13. Groups and Teams: Increasing Cooperation, Reducing Conflict
14. Power, Influence, and Leadership: From Becoming a Manager to Becoming a Leader
15. Interpersonal and Organizational Communication: Mastering the Exchange of Information
Part 6. Controlling
16. Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness
Appendix
Chapter Notes

*The digital edition does not include access codes to additional material or programs mentioned in the book.