Chapter 1. Human Resource Management: Gaining a Competitive Advantage 40
Part 1. The Human Resource Environment 110
Chapter 2. Strategic Human Resource Management 110
Chapter 3. The Legal Environment: Equal Employment Opportunity and Safety 148
Chapter 4. The Analysis and Design of Work 194
Part 2. Acquisition and Preparation of Human Resources 233
Chapter 5. Human Resource Planning and Recruitment 233
Chapter 6. Selection and Placement 272
Chapter 7. Training 313
Part 3. Assessment and Development of Human Resources 368
Chapter 8. Performance Management 368
Chapter 9. Employee Development 430
Chapter 10. Employee Separation and Retention 475
Part 4. Compensation of Human Resources 515
Chapter 11. Pay Structure Decisions 515
Chapter 12. Recognizing Employee Contributions with Pay 563
Chapter 13. Employee Benefits 608
Part 5. Special Topics in Human Resource Management 655
Chapter 14. Collective Bargaining and Labor Relations 655
Chapter 15. Managing Human Resources Globally 714
Chapter 16. Strategically Managing the HRM Function 751
Glossary 789

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